Get fast answers to the questions everyone asks us below. Got a question about our freight quote system that you’d like answered, ask away!
If you are unsure about anything, just contact customer service for expert help!
Yes, you may use MasterCard, Visa, American Express, and Discover.
We have our own private tariff with built-in rate reducing mechanisms including class reducing FAK’s.
A good rule of thumb to help you decide is if a shipment weighs between 150 lbs and 10,000 lbs.
Yes, however most shipments are re-weighed by the carriers and if the weight is incorrect, rate adjustments should be expected.
To ensure proper rate application please use the bill of lading provided by the YOURFREIGHTRATE tendering process. Your own Bill of Lading can be used as a packing slip.
Shipments scheduled prior to 2:30 pm are usually picked up the same business day.
This is a number used to identify freight classes. Customer service can help you with this is you are not sure.
Freight claims are between the shipper, consignee and carrier. Customer service will be happy to help you with this process in the rare incidence of damage or loss.
Al l shipments are subject to carrier inspections concerning description, services rendered and weight.
Our services are free to the shipper and consignee!
Complete tracking information for all shipments is available right on the YFR website!
Yes. Just call customer service 1-866-726-2715 for any special request.